Returns
We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer returns within 30 days of purchase.
How to return:
- Contact us at help@phoenix-rc-toys.co.uk with your order number
- We'll provide return instructions
- Once received and inspected, we'll process your refund within 7-10 business days
Conditions:
- Items must be unused and in original condition
- Postage costs are non-refundable unless the item is faulty
- Faulty items are replaced or refunded in full
Contact us if you have any questions about returns.