Terms of service

Overview

This website is operated by Phoenix RC Toys. Throughout this site, the terms "we," "us," and "our" refer to Phoenix RC Toys. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our "Service" and agree to be bound by these Terms of Service, including all additional terms and policies referenced herein.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions, you may not access the website or use any Services.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that:

  • You are at least 18 years old (or the age of majority in your jurisdiction)

  • You have the legal right to enter into this agreement

  • You will use our site only for lawful purposes

You agree that you will not:

  • Use our products for any illegal or unauthorized purpose

  • Violate any laws in your jurisdiction (including copyright laws)

  • Transmit viruses, worms, or destructive code

  • Attempt to gain unauthorized access to our systems

Breach of these Terms will result in immediate termination of your access to our Services.

Section 2 - General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time

  • Your content (excluding credit card information) may be transmitted over various networks. Credit card information is always encrypted during transfer

  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission

  • The headings in this agreement are for convenience only and do not limit these Terms

Section 3 - Accuracy of Information

We strive to provide accurate information on our site, but we do not guarantee that all information is accurate, complete, or current. The material on this site is provided for general information only.

  • You use this information at your own risk

  • We reserve the right to modify site contents at any time without notice

  • It is your responsibility to monitor changes to our site

  • We have no obligation to update pricing or product information

Section 4 - Modifications to Service and Prices

  • Product prices are subject to change without notice

  • We reserve the right to modify or discontinue the Service (or any part) at any time

  • We are not liable for any price changes, modifications, or discontinuance of Service

Section 5 - Products and Services

  • Products are available exclusively online through this website

  • Products are subject to return or exchange only according to our Return & Refund Policy

  • We have made every effort to display colors and images accurately, but cannot guarantee monitor display accuracy

  • We reserve the right to limit sales by person, geographic region, or jurisdiction

  • We reserve the right to limit product quantities

  • Product descriptions and pricing are subject to change without notice

  • We reserve the right to discontinue any product at any time

  • We do not warrant that products will meet your expectations or that errors will be corrected

Section 6 - Billing and Account Information

  • We reserve the right to refuse any order

  • We may limit or cancel quantities purchased per person, household, or order

  • We may cancel orders that appear to be placed by dealers or resellers

  • You agree to provide current, complete, and accurate purchase and account information

  • You agree to promptly update your account information, including email and payment details

For details, please review our Return & Refund Policy.

Section 7 - Third-Party Tools

  • We may provide access to third-party tools over which we have no control

  • Third-party tools are provided "as is" without warranties or endorsement

  • We have no liability for your use of optional third-party tools

  • Your use of third-party tools is at your own risk and discretion

Section 8 - Third-Party Links

  • Our site may contain links to third-party websites not affiliated with us

  • We are not responsible for examining or evaluating third-party content

  • We have no liability for third-party materials, websites, products, or services

  • We are not liable for harm or damages from transactions with third parties

  • Please review third-party policies carefully before engaging with them

Section 9 - User Comments and Submissions

  • Any comments, suggestions, or materials you submit to us may be used by us without restriction or compensation

  • We may edit, copy, publish, distribute, or translate your submissions

  • We have no obligation to maintain confidentiality or respond to submissions

  • We may monitor, edit, or remove content we deem unlawful or objectionable

  • You agree your comments will not violate third-party rights or contain malware

  • You are solely responsible for the accuracy and legality of your comments

Section 10 - Personal Information

Your submission of personal information is governed by our Privacy Policy.

Section 11 - Errors and Inaccuracies

  • Our site may contain typographical errors, inaccuracies, or omissions

  • We reserve the right to correct errors and cancel orders if information is inaccurate

  • We have no obligation to update information except as required by law

  • No update date should be taken to indicate all information has been modified

Section 12 - Prohibited Uses

You are prohibited from using our site for:

  • Any unlawful purpose

  • Soliciting others to perform unlawful acts

  • Violating any laws or regulations

  • Infringing on intellectual property rights

  • Harassment, abuse, discrimination, or defamation

  • Submitting false or misleading information

  • Uploading viruses or malicious code

  • Collecting personal information of others

  • Spam, phishing, or scraping

  • Obscene or immoral purposes

  • Circumventing security features

We reserve the right to terminate your access for violating these prohibitions.

Section 13 - Disclaimer of Warranties

  • We do not guarantee the Service will be uninterrupted, timely, secure, or error-free

  • We do not warrant results will be accurate or reliable

  • We may remove or cancel the Service at any time without notice

  • The Service is provided "as is" and "as available" without warranties of any kind

  • We are not liable for any damages arising from your use of the Service, including lost profits, data loss, or replacement costs

Section 14 - Indemnification

You agree to indemnify and hold harmless Phoenix RC Toys, our officers, employees, and agents from any claim or demand (including legal fees) arising from your breach of these Terms or violation of any law or third-party rights.

Section 15 - Severability

If any provision of these Terms is found unlawful or unenforceable, that provision shall be severed, but all other provisions remain valid and enforceable.

Section 16 - Termination

  • These Terms are effective until terminated by either party

  • You may terminate by notifying us you no longer wish to use our Services

  • We may terminate at any time if you breach these Terms

  • Your obligations continue after termination

Section 17 - Entire Agreement

  • These Terms constitute the entire agreement between you and us

  • They supersede any prior agreements or communications

  • Any ambiguities shall not be construed against the drafting party

Section 18 - Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom.

Section 19 - Changes to Terms

  • We reserve the right to update these Terms at any time

  • It is your responsibility to check this page periodically for changes

  • Your continued use of the site following changes constitutes acceptance of those changes

Section 20 - Contact Information

Questions about these Terms of Service? Contact us:

Phoenix RC Toys Email: help@phoenix-rc-toys.co.uk Address: Clogwyn, Newborough, Isle of Anglesey, LL61 6SU

Last Updated: November 2025